Return Policy
All products are sold as "Brand New" in its original package. Please make sure the merchandise is what you want and it will work with your fixture. If you are not sure, please send us a email for assistance before placing the order.
Buyers Remorse- Buyers may return within 10 days from delivery. Re-stocking charges of 25% will apply. Return freight is responsibility of buyer. Custom orders can not be returned. Buyer must obtain a RMA number, follow the return instructions and pay to have product shipped back to the manufacturer at your own cost.
Defective Product- Carefully inspect all products as soon as possible. Up to 30 days are allowed for defective product returns with manufacturer approval. Freight will be scheduled and paid by manufacturer.
Buyer agrees to a 25% restocking fee per item in the order plus our "free" shipping costs, this charge will be deducted from any credit given.
All returned items must be in original packaging, no sign of physical damage, parts shortage, or the return will not be credited to a full amount.
** Please shop responsibly, make sure the merchandise is what you want and it will work with your fixtures before ordering. To keep our prices low, we try to keep the operational costs down and pass this savings on to you. Charging 25% per item re-stocking fee on to our customers is something we would rather not happen. If you need help choosing your fixture, please email before purchase.
All refunds will be credited back to its original form of payment method. Refunds generally are made within 7 days after receiving of the returned products. No refunds will be made before.
