Availability: Usually Ships in 5 to 7 Business DaysDescription
Shipping is free for the Continental U.S. only, this excludes Alaska & Hawaii. These items are shipped via freight carrier directly to your shipping address, curbside only.
The freight service is only a curbside delivery, so you will need to arrange for the items to be lowered from the truck at the time of delivery. Lift gate service (the driver lowers your freight to street level) is available for an additional charge of $100. In both cases, you need to arrange to have the freight brought into your house. The truck driver will not bring the freight into your home.
Shipping charges on freight orders delivered to Alaska and Hawaii is $700.
Because import fees, brokerage charges, and government taxes are constantly changing, shipping quotes and charges do not include these fees. Unless otherwise stated on the quote, payment of these charges is the sole responsibility of the customer.
1 Year Limited Warranty - Cast Iron Bathtubs, Acrylic Bathtubs, Bathtub Feet, Upgrades, Vanity Tops, Sink Bowls, Furniture, Fireplace Surrounds, and Pedestals are guaranteed to be free from defects in material, workmanship and finish at the time of shipment. Should any defects develop within one year from the date of purchase, we will, at our discretion, repair or replace the defective part or assembly. This limited warranty covers only replacement of defective parts, and shall not apply to repair or replacement labor costs, shipping or damages. No other liability or obligation is to be assumed.
Warranty Limitations & Exclusions - Improper use or failure to follow installation instructions will immediately void warranty. The Limited Warranty DOES NOT COVER the following:
1. Defects or damage arising from shipping, installation, alterations, accidents, abuse, misuse, lack of proper maintenance and use of other than genuine replacement parts, in all cases whether caused by a plumbing contractor, service company, the owner or any other person.
2. Deterioration through normal wear and tear.
3. Expense of normal maintenance - periodic replacement of washers, seals, etc. is a normal maintenance requirement.
4. Damage due to aggressive air or water conditions, or harsh or abrasive cleaners and/or materials.
5. The cost of repair or replacement of any installation materials, including but not limited to, tiles, marble, etc.
6. Postage or shipping costs for returning products for repairs or replacement under this limited warranty.
7. Labor or other costs incurred in connection with product removal or installation under this limited warranty.
8. Damage caused by failure of any after-market adhesive, caulk or other accessory, or failure of any caulked or filled joint or seam.
9. Damage caused by failure to adhere to manufacturers directions or instructions when using any after-market product or accessory during installation or normal use.
10. Product moved from its original place of installation.
11. ANY LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, ALL OF WHICH ARE HEREBY EXPRESSLY DISCLAIMED, OR THE EXTENSION BEYOND THE DURATION OF THIS LIMITED WARRANTY OF ANY IMPLIED LIMITED WARRANTIES, INCLUDING THOSE OF MERCHANTABILITY OR FITNESS FOR AN INTENDED PURPOSE (Some jurisdictions do not allow limitations on how long an implied limited warranty lasts, or the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you).
12. Responsibility for compliance with local code requirement (Since code requirements vary greatly, distributors, dealers, installation contractors and users of plumbing products should determine whether there are any code restrictions on the installation or use of a specific product).
13. Display and floor models.
14. We may make improvements and/or changes in products. Product and color matches to store samples at point of purchase, websites or catalog images cannot be guaranteed.
15. Acts of God, such as lightning, floods, earthquakes, etc.
16. Postage or shipping costs on repaired or replacement product.
This warranty excludes all industrial, commercial and business usage.