There are many different choices for purchasing a kitchen sink, from a home improvement store or online ones. One customer recently purchased one off of eBay and it came extremely damaged, she needed one fast and called us. We were happy to help her with a new sink. She sent a photo of the packaging from another online retailer she had purchased the first sink from, which I quickly understood why it was damaged. The box was thin with no supports or packaging material. Just a cardboard box with a little peanuts. Though their entry price may be appealing, lower-priced copper sinks are often shipped with the cheapest packaging to save them money. When you factor in the time and cost to replace a damaged shipment, it may quickly negate the savings. RusticSinks.com strives to make sure our sinks are packaged in heavy crated boxes surrounded by foam and shrink wrapped to prevent any damage and ensure safe arrival to our customers.